Service

After-sale Service

Daily maintenance and upkeep of elevators

According to the existing elevator maintenance market, elevators will be divided into three service types during the maintenance phase: large package (nature: including all elevator accessories, except for the four major accessories main engine, traction machine, control cabinet, and steel wire rope), medium package (nature: including elevator accessories below 500 yuan), and cleaning (nature: excluding all elevator accessories); The nature of the services ultimately adopted on site will be determined based on the actual needs of the on-site users.

At present, Yunti Technology has dedicated stations in various regions across the country, with sufficient personnel reserves.

Elevator repair

The various user units that cooperate with our company adopt a cooperation model of "replacing parts first and then applying for fees" in the supply of spare parts maintenance. The specific process is as follows:

  • test report

  • quote

  • delivery

  • Replace

  • acceptance

  • payment

  • complete

  • After Sales*

* After three months of operation after the replacement of elevator accessories, our company conducts operational evaluation and testing on the elevator to ensure the safety of the accessories.

Highlighting maintenance value and creating thoughtful services

After sales service management - maintenance response speed, fault analysis, fault handling time, problem summary and summarization

Service items:Provide 24-hour on-site service

Emergency rescue:15 minutes to arrive at the scene

General faults:Arrive on-site within 1 hour

Component aging:Timely reporting, timely replacement, and completion of replacement work for major components within 48 hours

Accessory supply cycle:

① Common accessories: Supply time of 1 working day

② Four major components: supply time of 2 working days

Repair and installation cycle:

① Common accessories: Replacement time of 1 working day

② Four major components: Replacement time of 1 working day (1 elevator)

When the elevator is operating normally, professional diagnosis of the elevator's performance is carried out, and targeted maintenance plans are formulated to effectively reduce the working time and intensity of maintenance personnel