According to the existing elevator maintenance market, elevators will be divided into three service types during the maintenance phase: large package (nature: including all elevator accessories, except for the four major accessories main engine, traction machine, control cabinet, and steel wire rope), medium package (nature: including elevator accessories below 500 yuan), and cleaning (nature: excluding all elevator accessories); The nature of the services ultimately adopted on site will be determined based on the actual needs of the on-site users.
At present, Yunti Technology has dedicated stations in various regions across the country, with sufficient personnel reserves.
The various user units that cooperate with our company adopt a cooperation model of "replacing parts first and then applying for fees" in the supply of spare parts maintenance. The specific process is as follows:
test report
quote
delivery
Replace
acceptance
payment
complete
After Sales*
* After three months of operation after the replacement of elevator accessories, our company conducts operational evaluation and testing on the elevator to ensure the safety of the accessories.
After sales service management - maintenance response speed, fault analysis, fault handling time, problem summary and summarization
Service items:Provide 24-hour on-site service
Emergency rescue:15 minutes to arrive at the scene
General faults:Arrive on-site within 1 hour
Component aging:Timely reporting, timely replacement, and completion of replacement work for major components within 48 hours
Accessory supply cycle:
① Common accessories: Supply time of 1 working day
② Four major components: supply time of 2 working days
Repair and installation cycle:
① Common accessories: Replacement time of 1 working day
② Four major components: Replacement time of 1 working day (1 elevator)
When the elevator is operating normally, professional diagnosis of the elevator's performance is carried out, and targeted maintenance plans are formulated to effectively reduce the working time and intensity of maintenance personnel